Privacy Policy | GRIP Inc.

01Basic Policy

GRIP Inc. (hereinafter the "Company") recognizes that the proper handling of the personal information of its customers, business partners, job applicants, and other stakeholders (hereinafter "data subjects") is an important social responsibility in conducting its business, including marketing and sales support. The Company complies with the Act on the Protection of Personal Information (hereinafter the "APPI"), other applicable laws and regulations, and relevant guidelines, and has established this Privacy Policy (hereinafter this "Policy") as set forth below in its commitment to protecting personal information.

02Personal Information We Collect

The Company collects the following personal information by lawful and fair means.

Information entered when making an inquiry or booking a meeting (name, company name, department and title, email address, telephone number, details of your inquiry, preferred date and time, etc.)
Information provided in connection with the acceptance and performance of services (names of persons in charge, contact details, information on business cards, etc.)
Information provided in the course of recruitment (name, contact details, educational and employment history, information contained in resumes and CVs, etc.)
Information automatically collected when you browse the Company's website (cookies, IP address, browser type, pages viewed, date and time of access, referrer, etc.)

03Purposes of Use

The Company uses the personal information it collects within the scope of the following purposes. Except where the prior consent of the data subject has been obtained or where permitted by law, the Company will not use personal information for any other purpose.

To respond to inquiries and consultations, and to schedule and conduct meetings
To propose services, provide quotations, conclude and perform contracts, issue invoices, and receive payments
To perform the services entrusted to us (marketing and sales support, market entry support, etc.)
To provide information on seminars, events, new services, etc. (delivery will be discontinued upon the data subject's request)
To conduct recruitment screening, communicate hiring decisions, and carry out onboarding procedures
To analyze website usage, enhance usability, and improve our services
To fulfill obligations under laws, regulations, or contracts, and for other purposes incidental to the above

04Provision to Third Parties

The Company will not provide personal information to any third party without the prior consent of the data subject, except in any of the following cases:

Where required by law
Where it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the data subject
Where it is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the data subject
Where it is necessary to cooperate with a national government agency, a local government, or a person entrusted by either of them in performing affairs prescribed by laws and regulations
Where the handling of personal information is outsourced, in whole or in part, to the extent necessary to achieve the purposes of use
Where personal information is provided in connection with the succession of business due to a merger or other reasons

05Outsourcing

The Company may outsource the handling of personal information to external parties to the extent necessary to achieve the purposes of use. In such cases, the Company will select contractors deemed to handle personal information appropriately, require them by contract or otherwise to implement security control measures, and exercise necessary and appropriate supervision over them.

06Provision to Third Parties in Foreign Countries

The Company uses cloud services provided by foreign businesses for purposes such as operating its website, receiving form submissions, and storing data, and as a result, personal information may be handled in foreign countries (mainly the United States). In accordance with the APPI, the Company uses such services after confirming that the relevant businesses have established the systems necessary for the proper handling of personal information. For information on the personal information protection systems of each country, please refer to the information published on the website of the Personal Information Protection Commission.

08Security Control Measures

The Company takes the following measures to prevent leakage, loss, or damage of the personal information it handles and otherwise to ensure its secure management.

Organizational security measures: The Company has appointed a person responsible for the handling of personal information and has established a system to monitor its handling.
Human security measures: The Company provides training on the handling of personal information to its officers and employees and requires them to sign confidentiality pledges.
Physical security measures: The Company takes measures to prevent the theft or loss of equipment and documents used to handle personal information.
Technical security measures: The Company implements access rights management, encryption of communications (SSL/TLS), and measures to prevent unauthorized access.

09Disclosure, Correction, Suspension of Use, etc. of Retained Personal Data

Data subjects may request, with respect to retained personal data held by the Company, notification of the purposes of use; disclosure; correction, addition, or deletion of its contents; suspension of use or erasure; suspension of provision to third parties; and disclosure of records of provision to third parties (hereinafter collectively "Disclosure, etc.").

To make a request for Disclosure, etc., please contact the contact point below. After verifying that you are the data subject or a duly authorized representative, the Company will respond without delay in accordance with applicable laws and regulations. If the Company is unable to comply with a request for Disclosure, etc. pursuant to laws and regulations, it will notify you of that fact and the reasons.

10Contact Point for Inquiries

For inquiries, consultations, or complaints regarding this Policy or the handling of personal information, please contact us as follows.

Company Name: GRIP Inc.
Representative: Founder & CEO Ryoya Hamada
Address: Kamiyacho Trust Tower, 4-1-1 Toranomon, Minato-ku, Tokyo 105-0001, Japan
Contact: Please contact us via our contact form.

11Revisions to This Policy

The Company may revise this Policy in response to amendments to laws and regulations, changes in its services, or other circumstances. In the event of material changes, the Company will provide notice on its website. The revised Policy shall take effect from the time it is posted on the Company's website.

Established October 19, 2026
GRIP Inc.

PRIVACY POLICYPrivacy Policy